Junior technical project manager for Brilliant

Gustav Adolfs torg 24, 111 52 Stockholm, Sweden

Job Description

Full-time

At Brilliant, you get the opportunity to deepen your technical competence in their complex research platform. You will work with everything from 2nd line support to large and small customer deliveries in Brilliants Navigator. You will also play an important role when it comes to ownership of their customers’ technical solutions. We are looking for you who are solution-oriented, technically interested, structured and unpretentious. Are you Brilliant’s next star as a technical project manager? Welcome with your application!

Information about the assignment

Brilliant Future is the market leader in its niche and helps other organizations to gain insight into and improve and streamline their relationships with both employees and customers. Through insight into how employees thrive and what customers think and feel, you as a company can significantly streamline your processes and strengthen your attractiveness, both internally and externally. Many years of experience show that better business grows out of stronger relationships, which leads to improved business processes, a stronger brand and ultimately a better result.

As a technical project manager, you are responsible for supporting, adapting and tailoring Brilliant’s proprietary Navigator to the customer’s own business system in order to be able to deliver what the customer wants. You will have to combine your strengths in IT, problem solving and communication to solve the needs and issues that continuously come in from customers. The role is perfect for you who are a recent graduate and want to work close to business and consultative towards the customer.

The position is a direct recruitment, which means that the recruitment process takes place through Academic Work, but you will be employed directly by Brilliant Future.

In this role, you and the team will work closely with Brilliant’s customers and support them in maximizing the benefits of the entire wide range of services that you deliver. You do this by adapting and tailoring Navigator and taking care of the customer as new and / or changed needs arise.

You are offered

  • Be part of a company that is growing internationally
  • Work daily in a unique platform under constant development
  • The opportunity to act as an expert and advisor, internally and externally
  • To be part of a team with high competence and seniority that has fun together!

Tasks

At the beginning, you undergo a very well-thought-out onboarding where you sit down with your colleagues and the immediate manager to step by step learn the systems and the work. You start to support the customers and help them with the everyday matters in combination with various assignments, to slowly but surely advance and take on increasingly advanced pieces.

On a daily basis you will:

  • Handle technical issues and clutter
  • Configure modules in Brilliant Navigator
  • Plan and implement small and large customer deliveries
  • Support Brilliant’s support department for more complex matters
  • Work with Excel and SQL
  • Manage customers’ technical solutions as well as ongoing measurements and reporting
  • Report bugs and contribute with development proposals

We are looking for you as

You are a team player who does big and small together with your colleagues, Brilliant puts a lot of focus on cooperation and team performance. Furthermore, you are social and have well-oiled communicative sides. You have an interest in system development and data analysis and want to use this for customer-oriented work. Finally, we look for initiative; you want to contribute to the development of yourself and Brilliant.

To thrive and succeed, we see that you:

  • Has a relevant university degree in Technology / IT, preferably in systems science
  • Has good knowledge of Excel
  • Has an interest in data analysis
  • Has a very good communication ability
  • Has very good knowledge of Swedish and English both orally and in writing

merit:

  • Knowledge of SQL and CSS
  • Has experience in customer service or customer-oriented work

OTHER INFORMATION

  • Start: August
  • Scope: Full time
  • Location: Stockholm, Sveavägen
  • The recruitment process is handled by Academic Work and Brilliant’s wish is that all issues concerning the position are handled by Academic Work.

We go through the selection on an ongoing basis and the ad can be shut down before the position is filled if we have moved on to the selection and interview phase.

Application deadline: Ongoing (59 days left)

Location

Gustav Adolfs torg 24, 111 52 Stockholm, Sweden